Privacy Policy

FixitZ ("we", "us") respects your privacy. This policy describes what information we collect, how we use it, and your choices.

Information We Collect

Account details (name, email, phone), addresses for doorstep service and delivery, order and device details, payment references (processed securely by our payment partner Razorpay — we do not store card details), and basic usage analytics.

How We Use It

To provide repair, shop, buy/sell and wallet services; to schedule technicians; to process payments and refunds; to send order and service updates; and to improve our services.

Sharing

We share information only with service providers who help us operate (payments, SMS/email, logistics) and when required by law. We do not sell your personal data.

Sign-in with Google

If you sign in with Google, we receive your name, email and profile photo to create your account. We do not access your Google data beyond this.

Data Security & Retention

We use reasonable safeguards to protect your data and retain it only as long as needed for the purposes above or as required by law.

Your Rights

You may access, correct or request deletion of your data by contacting us using the details below.